ABOUT
UX Research + Design for Complex Products I’m a Senior UX researcher and designer with 12+ years of experience across enterprise tools, internal platforms, and developer systems. I combine user research, workflow analysis, wireframes, prototypes, usability testing, and stakeholder alignment to improve complex product experiences.
Enterprise & Technical Product Experience At Intel, I worked across optimization tools, compliance systems, collaboration platforms, and engineering workflows. My focus is translating user needs, process steps, and pain points into clear recommendations and practical design direction.
How I Work I bring structure to ambiguous product problems through research, journey maps, process flows, service design, prototypes, usability testing, and cross-functional workshops.
Research, Design, and Service Experience Mapping I align research and design methods to the product phase, business risk, and decision need.
The methods below span discovery, workflow analysis, usability testing, service design, prototyping, and post-launch learning. I use them to connect user evidence to design artifacts and stakeholder decisions.
